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We're Here to Help

Welcome to Firefly Cactus Customer Service, where your satisfaction is our top priority. We understand the importance of a seamless shopping experience, and our dedicated team is here to ensure just that. Whether you have a question about our products, need assistance with your order, or want to provide feedback, we're here for you.

  • How do I place an order?
    Simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.
  • Is it safe to enter my credit card information on your site?
    Yes, we take the security of your personal information seriously.
  • How can I track my order?
    Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's site.
  • What is your return policy?
    Our return policy allows for returns within 15 days of receiving the product.
  • What if I receive a defective or damaged item?
    We apologize for any inconvenience. Please contact our customer service team at Fireflycactus@gmail.com with your order number and a photo of the damaged or defective item, and we will assist you.
  • How do I contact customer support?
    You can reach our customer support team: Phone: 9167432644 | California Phone: 6234007172 | Arizona Email: Fireflycactus@gmail.com We strive to respond to inquiries within 24 hours.
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