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We're Here to Help
Welcome to Firefly Cactus Customer Service, where your satisfaction is our top priority. We understand the importance of a seamless shopping experience, and our dedicated team is here to ensure just that. Whether you have a question about our products, need assistance with your order, or want to provide feedback, we're here for you.
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How do I place an order?Simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.
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Is it safe to enter my credit card information on your site?Yes, we take the security of your personal information seriously.
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How can I track my order?Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's site.
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What is your return policy?Our return policy allows for returns within 15 days of receiving the product.
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What if I receive a defective or damaged item?We apologize for any inconvenience. Please contact our customer service team at Fireflycactus@gmail.com with your order number and a photo of the damaged or defective item, and we will assist you.
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How do I contact customer support?You can reach our customer support team: Phone: 9167432644 | California Phone: 6234007172 | Arizona Email: Fireflycactus@gmail.com We strive to respond to inquiries within 24 hours.
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